Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the Egrocers website, mobile app, and services. By placing an order, you agree to comply with these terms under Australian law.

2. Orders & Pricing

  • All prices are listed in AUD (Australian Dollars) and include GST where applicable.
  • Egrocers reserves the right to update prices, product availability, or promotions at any time.
  • Orders are confirmed only after successful payment.

3. Delivery

  • We deliver to all areas accross ACT.
  • Delivery times are estimates and may vary due to availability or external factors.
  • Customers must ensure someone is available to receive perishable items at the delivery address.

4. Use of Website

You agree not to misuse the Egrocers website by engaging in fraud, unlawful activity, or interfering with our services.

5. Limitation of Liability

To the extent permitted by law, Egrocers is not liable for indirect losses. However, your rights under the Australian Consumer Law (ACL) remain unaffected.


It is an offence to supply alcohol to persons under 18 years.

LIQUOR LICENCE

Licence Holder: EGROCERS PTY LTD
Licence Number: 14005813
Authority: Liquor Act 2010 (ACT)
Trading Name: Egrocers
Permitted Hours: 7am – 11pm


Age verification required. Licence details publicly available

RETAIL TOBACCO LICENCE

Licence Holder: EGROCERS PTY LTD
Licence Number: 19401328
Authority: Tobacco and Other Smoking Products Act 1927
Premises: Grand Central Towers, Phillip ACT
Expiry Date: 31 August 2026

AGE RESTRICTION POLICY

We strictly verify customer age before supplying alcohol or tobacco products.
Sale to minors is prohibited. Responsible consumption is encouraged.

Compliance & Legal Enquiries

For licence verification or regulatory questions: